he transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to the original method of payment.
All prices are exclusive of shipping charges and sales tax (if applicable). The total cost of the order is the price of the products ordered plus the delivery charge and sales tax (if applicable).
CUSTOMER SERVICE & TELEPHONE ORDERING
Need help picking the perfect product?
Our customer service consultants are excited to hear from you. Please call 310-986-0123 or 323 424-3732 Monday to Friday, between 9:30am -1:00 pm PST and we will get bak to you within 24 hours
Telephone order time frames and shipping costs are the same as online orders.
FORMS OF PAYMENT
We accept the following credit cards:
• American Express
State laws require that we charge applicable sales tax on orders shipped to addresses in California.
We allow pickups by appointment to los angeles residents between the hours of 9:30am and 1:30pm as a service Monday- Wednesday-Friday.
Our “pickup” hours are strict; we are will try our best to accommodate you.
We are not a “retail store”as much as we wish we could meet all you, as we were in the past however CilsFrance has been an international business since 2006 with 2 online stores since 2008, operating in 3 time zones and 3 countries so as much as we would love to have you visit us and shop here we do not have the facility to have parking or a place or space where you can look around and purchase products . All business is conducted “online”.
Once your order is placed online, we will email you that your order is ready to be picked up or you can email us to tell us the time you would like to come
(YOUR ORDERS LEAVES THE SAME DAY OR DAY AFTER DEPENDING WHEN WE RECEIVE IT )
No returns unless it is our mistake. We need to be notified within one week of your reception.